Payments FAQ

  • How do I pay?

    We will send you an invoice by email. Only upon request on beforehand you can pay with creditcard or in cash

  • How much will it cost to rent a boat?

    On the app/website you can exactly see what the total price per boat/hour/person is. No surprises in hindsight.

  • Do I pay BoatNow for renting a boat?

    No, our platform is completely free. You only pay the rent of the boat incl. the captain and we will arrange it with the shipping companies from there.

  • Is it cheaper to rent the boat from the captain him/herself?

    No, we ask exactly the same price as the captains do themselves.

  • What if my tour was not as expected?

    We always aim to deliver the best experience and service on the Canals of Amsterdam. If something went wrong please contact us as soon as possible so we can help you out. The captain is there to help you so make sure to inform him and ask questions if you need anything. Once the tour is over, the captain is already paid so the longer you wait to file a complaint or request a refund, the more difficult it will become for us to help you.