• Payments FAQ
    • How do I pay?

      The boat business in Amsterdam is cash based. Therefore the captain takes care of all matters regarding payment. Of course you’ll never pay more than we specify in our app/website.

    • How much do I pay?

      In the app/website you can exactly see what the total price per boat/hour/person is. No surprises in hindsight. Promised. Our boats range from €105/hour for max. 12 persons all the way up to €795/ hour for max. 175 people.

    • Do I pay BoatNow for renting a boat?

      No. Our platform is completely free. You only pay the captain. We’ll arrange it with him/her from there.

    • Is it cheaper to rent the boat from the captain him/herself?

      No. We ask exactly the same price as the captains do themselves.

    • What if my tour was not as expected?

      We always aim to deliver the best experience of the Canals of Amsterdam. If something went wrong please contact us so we can help you out. Also the captain is there to help you so make sure to inform him if you need anything.

    • Can I get my payment back?

      Let us know through text/call if for whatever reason you want your money back. Of course, once the tour is completed, the captain is paid, and a week later we find out, it will be very difficult for us to help you.