Whose boats am I renting?
We do not own any boats. All of the boats we offer are from shipping companies in Amsterdam, with a license and sailed by experienced captains.
Am I renting a licensed boat?
All the boats displayed on our app or website are licensed by the City of Amsterdam.
How about safety on board?
All the boats displayed on the app or website are licensed and in compliance with the latest rules and regulations. The canals of Amsterdam are very safe and you don't have to worry about getting seasick. The captain will always make sure that you feel comfortable and safe on board. Do not hesitate to ask questions about safety. Life vests are always on board and you can request special life vests for children.
Where am I being picked up?
You can choose over 150 pick up locations throughout the city.
How long are we going to be on the water?
You’ll need at least an hour to experience the majestic canals of Amsterdam. Therefore we have set this as the minimum. Beyond the first hour, the sky is the limit.
Which different types of boat can I rent?
There are four different types of boat: Big Boats (Over 20 people), Open Boats (with a 360 degree view), Romantic Boats (for just the two of you), and Saloon Boats (classical).
Can we hop on, hop off?
Ask us in advance, we’ll ask the captain.
What are the facilities on board?
Per boat an overview of facilities is given. Therefore you know exactly beforehand if there is a toilet on the boat or that a roof will shield you from Dutch rain.
Can the captain arrange something to drink and/or eat on board?
This depends on which boat you pick. You can see in the specifications per boat if they offer this catering service or not. The shipping companies that do offer this service have special bites/menu's/wine lists that we can send you. We’ll ask you by email/phone what you prefer.
Can I bring my own food/drinks?
Always specify this in your request, the shipping company might charge you a fee for this, known as a corkage fee. Various boats have the costs of this corkage fee specified.
Can I change or cancel my order?
Once you have placed a free request you can always change/cancel it by email/phone. We’ll contact you first to specify the details. When we have confirmed the booking it is always possible to make some adjustments. If the boat is already on its way to the pick-up location and you want to cancel it last minute you'll have to pay the full price.
Which routes do the boats take?
All of our boats are located in Amsterdam and they usually tour the canals throughout the city. Since you rent a private boat, it's you that decides where to go to specifically. Do you want a boat tour that goes outside of Amsterdam we're also happy to help. Please contact us or specify your requirements in your request.