Whose boats am I renting?
We do not own any boats ourselves. All of the boats we offer are from shipping companies in Amsterdam, with a license and sailed by experienced captains.
Am I renting a licensed boat?
All the boats displayed on our app or website are licensed by the City of Amsterdam.
How about safety on board?
All the boats displayed on the app or website are licensed and in compliance with the latest rules and regulations that are documented in the https://www.waternet.nl/siteassets/zakelijk/beroepsvaart-in-en-om-amsterdam/passagiersvaart/regeling-passagiersvaart-amsterdam-2013-versie-februari-2017.pdf The canals of Amsterdam are very safe and you dont have to worry about getting seasick. The captain will always make sure that you feel comfortable and safe on board. Do not hesitate to ask questions about safety. Life vests are always on board and you can request special life vests for children.
Where am I being picked up?
You can choose over 150 pick up locations throughout the city.
How long are we going to be on the water?
You’ll need at least an hour to experience a touch of the majestic canals of Amsterdam. Therefore we have set this as the minimum time. However, if you specify your time advance, you can sail as long as you want!
Which different types of boat can I rent?
There are four different types of boat: Big Boats (Over 20 people), Open Boats (with a 360 degree view), Romantic Boats (for just the two of you), and Saloon Boats (classical).
Can we hop on, hop off?
Ask us in advance, we’ll ask the captain.
What are the facilities on board?
Per boat an overview of facilities is given. Therefore you know exactly beforehand if there is a toilet on the boat or that a roof will shield you from Dutch rain.
Can the captain arrange something to drink and/or eat on board?
This depends on which boat you pick. You can see in the specifications per boat if they offer this catering service or not. The shipping companies that do offer this service have special bites/menu's/wine lists that we can send you. We’ll ask you by email/phone what you prefer.
Can I bring my own food/drinks?
Overall, this shouldn’t be a problem. Particular boats may charge a fee for this. We’ll let you know by phone if this is the case.
Can I change or cancel my order?
Once you have placed a free request you can always change/cancel it by email/phone. We’ll contact you first to specify the details. When we have confirmed the booking it is always possible to make some adjustments. If the boat is already on its way to the pick-up location and you want to cancel it last minute you'll have to pay the full price.
Where can I sail a boat?
All of our boats are located in Amsterdam and they usually take a tour on the canals throughout the whole city. However, when you want to do a longer boat tour that goes outside of Amsterdam you can always contact us for the possibilities